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NEW DIGITAL-FIRST
BMS SERVICE
ELEVATES OUTCOMES
FOR A NEW HOSPITAL
Wade Company
Little Rock, Arkansas • wadecoinc.com
Elevate BMS maintenance outcomes with digital-first service — root out energy waste and increase uptime for 5 operating rooms and a pharmacy.
Wade Company was selected by a new hospital to help reduce energy waste and maintain an ENERGY STAR® rating of 75.
Building Advisor digital platform: continuous BMS monitoring, actionable analytics reporting, and prioritized energy scores in an intuitive dashboard.
Hospital surpassed ENERGY STAR 75 — now ranks 83–89, top 10 nationally. Labor costs saved. TJC compliance maintained in all 5 ORs.
"The Building Advisor digital platform is watching all of the time, 24/7, so I only need to use one team member to address priority issues as they are developing."
For healthcare facilities where uptime and energy efficiency can make the difference between life and death, facility managers need a more digital and remote approach to BMS. Healthcare facility managers are also facing increasing pressure from regulatory agencies to reduce their carbon emissions, requiring more oversight of building systems to reduce energy waste.
Energy efficiency and carbon emissions can have a significant impact on healthcare facilities' regulatory obligations, such as the Sustainable Healthcare Certification (SHC) requirements established by The Joint Commission (TJC). By improving energy efficiency to meet TJC requirements, healthcare facilities can reduce operational costs, minimize environmental impact, and ensure a safe and comfortable environment for patients and staff.
One facility manager of a new hospital was responsible for maintaining a facility that included 350 zones, including 11 air handling units (AHUs). He was under pressure from hospital stakeholders to meet ENERGY STAR ratings to show the hospital's progress in decarbonization efforts.
Because the facility manager did not have the manpower to maintain and optimize energy efficiency for a 350-zone hospital, he contracted a new service agreement with Wade Company — his trusted BMS maintenance partner who had serviced multiple facilities for the same hospital system since the 1960s.
"Real service goes beyond control systems. It's about maintaining systems the way they were designed to be maintained. That's what made the hospital system partner with us for more than 40 years."
— Jeremy Hammonds, Project Manager, Wade Company
FINANCIAL & MAINTENANCE HURDLES
According to ASHE:
The hospital had a maintenance team but lacked the manpower to maintain their desired ENERGY STAR rating. As the hospital and control systems aged, they lacked the bandwidth to maintain optimal energy efficiency.
Wade Company's workforce was nearing maximum capacity. It simply wasn't possible to be onsite at the new hospital every day — and a once-per-year manual check is only a snapshot in time.
THE POWER OF DIGITAL SERVICE INTEGRATION
Wade Company selected Building Advisor as their digital-first service solution to continuously monitor the hospital's 350 zones, including environmental controls in five critical operating rooms.
"Now it's like I have a set of eyes on the BMS control systems all the time, so I don't have to be onsite at the hospital every day. Building Advisor alerts me to issues that I can often find and fix without being onsite, or fix more quickly when I am onsite."
— Jeremy Hammonds, Project Manager
WHAT BUILDING ADVISOR DELIVERED
ENERGY STAR 83–89
Surpassed initial goal of 75, regularly ranking top 10 nationally
173 Tonnes Carbon Saved
Annual carbon savings from 123 completed BMS improvement tasks
232,378 kWh Saved
Annual electrical savings achieved through continuous optimization
Labor Cost Savings
No additional analytics engineer needed — one team member handles priority issues
TJC Compliance
Maintained positive room pressure and 40–55% humidity in all 5 ORs
Zero Reporting Gap
Continuous monitoring closes the gap between infrequent manual checks
Financial Impact: According to National Library of Medicine/NIH research, cancellation of all elective procedures results in estimated losses of $16.3–$17.7 billion per month in U.S. hospital revenue. Uptime in operating rooms has direct financial implications — Wade Company protects that uptime every day.
"At the end of the day, we're helping the hospital save money. With Building Advisor, we can quickly flag issues that are wasting energy that the hospital otherwise may not know about. Many of these system issues impact uptime and hospital revenue."
BUILDING TRUST TO PROVIDE BETTER OUTCOMES
One key benefit of digital condition monitoring and reporting is that it creates more opportunities for human collaboration. The Building Advisor digital platform is responsible for growing Wade Company's customer relationship with the hospital facility manager into a true partnership.
"Once the facility manager could see how we were saving the hospital money in the analytics and condition monitoring reports, it really evolved Wade Company into a trusted advisor," Hammonds says. "He can see specific energy savings related to closed tasks and he can share those findings with his stakeholders."
The hospital facility manager now trusts Wade Company to make recommendations for retrofits and system upgrades — generating additional pull-through revenue and deepening a 40-year partnership.
"The condition monitoring and reporting is a huge value. It is my value report to the customer. It is my proof of service."
— Danny Brown, Principal, Wade Company